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Smart Decision Training Step 3 of 18 beginner Free

What Is a Decision?

A decision is more than a preference or impulse. Learn what Smart Decision Training means by a decision and what should happen before you choose.

By the end, you can

define a decision and check whether a choice was actually thought through.

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Read the first lesson

This is exactly how What Is a Decision? starts, in your browser or on WhatsApp. Short messages, real examples, one step at a time.

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What Is a Decision?

QUEST SDT-02-WHAT-IS-A-DECISION

Why this matters

"I decided to buy it" often means "I wanted it, so I bought it."

Wanting something is a preference. Reacting fast is an impulse. Doing what you always do is a habit. None of these is automatically a decision.

Smart Decision Training says decisions must be a product of thinking. 🤔

Reply NEXT to continue ▸

What you'll cover

  1. 1 Why this mattersfree preview above
  2. 2 The core idea
  3. 3 Gather, process, interpret
  4. 4 Information about three things
  5. 5 Look from different angles
  6. 6 Intentions are not enough
  7. 7 What to do
  8. 8 The challenge
  9. 9 What to take with you

Your certificate

Pass the challenge and it arrives straight away as a PDF. Add it to your CV or LinkedIn, and anyone can check it's real.

Certificate of completion

Your name here

has completed the MicroQuest

What Is a Decision?

LCA-2026-••••••••

Verify at skillsyms.com/verify

Informal learning, not an accredited qualification.

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The whole Smart Decision Training path → All Careers & Communication MicroQuests → Browse all 134 →

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For employers, schools and training providers

Train a whole team, one short step at a time

Toolbox talks, inductions, refreshers and revision that people finish, because each one fits in a tea break and runs on the phone they already carry.

Need a topic we don't have? Request it. The topics people ask for most are the ones we write next.

  • Give MicroQuests or credits

    Your people get a WhatsApp message or an email link and learn on their own phones. No logins to manage.

  • Pin a QR poster

    Print an A4 poster for the canteen, staffroom or site office. A scan opens the MicroQuest.

  • Verifiable certificates

    Every completion has a numbered certificate you can check online, which is useful for toolbox talks and inductions.

  • Your own MicroQuests

    skillSYMS clients publish their own MicroQuests (policies, site rules, product knowledge) for their own people.

What Is a Decision?: questions

How long does What Is a Decision? take?
About 10 minutes: 9 short lessons, 2 quick checks and a 5-question final challenge. Your progress is saved after every step, so you can stop and carry on later.
How much does What Is a Decision? cost?
It is free. There is no card to enter, and you still get a certificate when you pass.
What do I need to pass?
4 out of 5 on the final challenge (80%). The quick checks along the way help you learn and do not count towards your mark.
Is the certificate accredited?
No. A MicroQuest is informal learning. Your certificate proves you completed it and has a number and QR code anyone can verify, but it is not an accredited qualification or SETA/QCTO credits, and it says so.
Can I do it on my phone?
Yes. Tap Start to learn in your phone’s browser, or send QUEST SDT-02-WHAT-IS-A-DECISION to 076 263 6000 on WhatsApp. It is the same MicroQuest and the same certificate either way.

What Is a Decision?

Free · 10 min · certificate

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