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Smart Decision Training Step 8 of 18 beginner

Information, Facts and Decision Quality

Not everything you are told is a fact. Learn to separate information from fact, see past slick packaging, and choose the right information for a decision.

By the end, you can

tell information from fact and check whether information is correct and relevant before relying on it.

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Read the first lesson

This is exactly how Information, Facts and Decision Quality starts, in your browser or on WhatsApp. Short messages, real examples, one step at a time.

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Information, Facts and Decision Quality

QUEST SDT-04-INFORMATION-AND-FACTS

Why this matters

Every decision runs on information: a voice note in the family group, a supplier's brochure, a rumour at tea time.

Not all of it is fact.

Smart Decision Training asks you to check that information is correct, truthful and relevant before relying on it. Bad information makes bad decisions. 📋

Reply NEXT to continue ▸

What you'll cover

  1. 1 Why this mattersfree preview above
  2. 2 The core idea
  3. 3 Packaging changes the message
  4. 4 Attractive is not the same as true
  5. 5 Relevance matters too
  6. 6 Facts can be backed up
  7. 7 What to do
  8. 8 The challenge
  9. 9 What to take with you

Your certificate

Pass the challenge and it arrives straight away as a PDF. Add it to your CV or LinkedIn, and anyone can check it's real.

Certificate of completion

Your name here

has completed the MicroQuest

Information, Facts and Decision Quality

LCA-2026-••••••••

Verify at skillsyms.com/verify

Informal learning, not an accredited qualification.

Next on the Smart Decision Training path · step 9 of 18

Protect Decisions from Peer Pressure

12 min · R19

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The whole Smart Decision Training path → All Careers & Communication MicroQuests → Browse all 134 →

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Train a whole team, one short step at a time

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  • Pin a QR poster

    Print an A4 poster for the canteen, staffroom or site office. A scan opens the MicroQuest.

  • Verifiable certificates

    Every completion has a numbered certificate you can check online, which is useful for toolbox talks and inductions.

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    skillSYMS clients publish their own MicroQuests (policies, site rules, product knowledge) for their own people.

Information, Facts and Decision Quality: questions

How long does Information, Facts and Decision Quality take?
About 10 minutes: 9 short lessons, 2 quick checks and a 5-question final challenge. Your progress is saved after every step, so you can stop and carry on later.
How much does Information, Facts and Decision Quality cost?
R19, paid securely online, or 19 learning credits from your wallet. You pay once: if you don’t pass the challenge, you try again at no extra cost.
What do I need to pass?
4 out of 5 on the final challenge (80%). The quick checks along the way help you learn and do not count towards your mark.
Is the certificate accredited?
No. A MicroQuest is informal learning. Your certificate proves you completed it and has a number and QR code anyone can verify, but it is not an accredited qualification or SETA/QCTO credits, and it says so.
Can I do it on my phone?
Yes. Tap Start to learn in your phone’s browser, or send QUEST SDT-04-INFORMATION-AND-FACTS to 076 263 6000 on WhatsApp. It is the same MicroQuest and the same certificate either way.

Information, Facts and Decision Quality

R19 · 10 min · certificate

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