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Mail Centre
Shared mailboxes your whole team can work
Shared inboxes with assignment, templates and threading, so enquiries stop living in one person's Outlook.
What it is
Mail Centre gives admissions@, support@ and finance@ a queue rather than an owner. Messages are assigned, threaded against the learner or account they concern, and answered from templates that stay consistent.
Replaces: A shared Outlook password
What it does
- Shared mailboxes with assignment and status
- Threading against the learner or account
- Template library with merge fields
- Unassigned queue and SLA view
What changes for you
No enquiry lost because somebody was on leave
Who uses it
AdministratorAdmissions OfficerSupport Agent
Often bought with this
Get a quote for Mail Centre
Tell us how many learners you carry and how many sites you deliver from. We come back with a written quote within one business day — and we will tell you if a package works out cheaper than this module on its own.