Skip to content

Popular

↑ ↓ to move · Enter to open Browse all modules
Smart Decision Training Step 7 of 18 beginner

How Information Sources Shape Decisions

Your sense of right and wrong came from somewhere. Learn the sources Smart Decision Training names, and how to check that a source fits the issue.

By the end, you can

name the sources of information the training lists and check whether one is reliable for a decision.

Free preview

Read the first lesson

This is exactly how How Information Sources Shape Decisions starts, in your browser or on WhatsApp. Short messages, real examples, one step at a time.

Carry on from here →

skillSYMS LearnChat

How Information Sources Shape Decisions

QUEST SDT-05-SOURCES-OF-INFORMATION

Why this matters

Much of what feels like common sense was learned somewhere: at home, at school, from friends, on the news.

Those sources shape what you notice, trust and ignore, often without you realising it.

Knowing where an idea came from is the first step to checking it. 🔎

Reply NEXT to continue ▸

What you'll cover

  1. 1 Why this mattersfree preview above
  2. 2 The core idea
  3. 3 Sources shape interpretation
  4. 4 Familiar does not mean correct
  5. 5 Some information is manipulated
  6. 6 Awareness creates distance
  7. 7 What to do
  8. 8 The challenge
  9. 9 What to take with you

Your certificate

Pass the challenge and it arrives straight away as a PDF. Add it to your CV or LinkedIn, and anyone can check it's real.

Certificate of completion

Your name here

has completed the MicroQuest

How Information Sources Shape Decisions

LCA-2026-••••••••

Verify at skillsyms.com/verify

Informal learning, not an accredited qualification.

Next on the Smart Decision Training path · step 8 of 18

Information, Facts and Decision Quality

10 min · R19

Up next →

You might also like

Smart Decision Training R19

Protect Decisions from Peer Pressure

Is it your choice, or the group's? Use simple self-check questions to test whether a decision fits your goals or is mainly about fitting in.

12 min · beginner · certificate
Smart Decision Training R19

See the Bigger Picture with Systems Thinking

A fix in one place can cause a problem somewhere else. Learn to see each decision as part of a system of connected parts, so a local win does not become a wider loss.

12 min · beginner · certificate
Smart Decision Training R19

The Action Process: Imagination, Thinking, Decision and Action

Every action starts as a thought. Learn the four-stage Action Process — imagination, thinking, decision, action — and how to stop impulses skipping straight to the end.

12 min · beginner · certificate
Smart Decision Training R29

Broader Perspective, Open-Mindedness and Objectivity

The Toolkit's questions only work with the right mindset. Learn Broader Perspective, Open-Mindedness and Objectivity, and how to spot when one is slipping.

12 min · beginner · certificate

The whole Smart Decision Training path → All Careers & Communication MicroQuests → Browse all 134 →

Know someone who needs this?

Send it to a colleague, a friend or your class group.

For employers, schools and training providers

Train a whole team, one short step at a time

Toolbox talks, inductions, refreshers and revision that people finish, because each one fits in a tea break and runs on the phone they already carry.

Need a topic we don't have? Request it. The topics people ask for most are the ones we write next.

  • Give MicroQuests or credits

    Your people get a WhatsApp message or an email link and learn on their own phones. No logins to manage.

  • Pin a QR poster

    Print an A4 poster for the canteen, staffroom or site office. A scan opens the MicroQuest.

  • Verifiable certificates

    Every completion has a numbered certificate you can check online, which is useful for toolbox talks and inductions.

  • Your own MicroQuests

    skillSYMS clients publish their own MicroQuests (policies, site rules, product knowledge) for their own people.

How Information Sources Shape Decisions: questions

How long does How Information Sources Shape Decisions take?
About 10 minutes: 9 short lessons, 2 quick checks and a 5-question final challenge. Your progress is saved after every step, so you can stop and carry on later.
How much does How Information Sources Shape Decisions cost?
R19, paid securely online, or 19 learning credits from your wallet. You pay once: if you don’t pass the challenge, you try again at no extra cost.
What do I need to pass?
4 out of 5 on the final challenge (80%). The quick checks along the way help you learn and do not count towards your mark.
Is the certificate accredited?
No. A MicroQuest is informal learning. Your certificate proves you completed it and has a number and QR code anyone can verify, but it is not an accredited qualification or SETA/QCTO credits, and it says so.
Can I do it on my phone?
Yes. Tap Start to learn in your phone’s browser, or send QUEST SDT-05-SOURCES-OF-INFORMATION to 076 263 6000 on WhatsApp. It is the same MicroQuest and the same certificate either way.

How Information Sources Shape Decisions

R19 · 10 min · certificate

Start →