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Teacher Safety in Practice Step 3 of 14 intermediate Free

Conflict in Your Classroom — Working Through Real Scenarios

Work through the conflicts that actually happen in your classroom and at your gate, compare two ways of handling each, and prepare your own room and plan before the next one.

By the end, you can

size up a classroom conflict with three quick questions, compare possible responses and choose the one that keeps everyone safe.

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This is exactly how Conflict in Your Classroom — Working Through Real Scenarios starts, in your browser or on WhatsApp. Short messages, real examples, one step at a time.

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Conflict in Your Classroom — Working Through Real Scenarios

QUEST SACE-PW-09-COPING-WITH-CONFLICT

Your classroom, not a textbook

Knowing de-escalation techniques is one thing. Using them at 13:40 with forty learners watching is another.

This MicroQuest is practice: real situations, two responses to compare, and your own class in mind. 🏫

Reply NEXT to continue ▸

What you'll cover

  1. 1 Your classroom, not a textbookfree preview above
  2. 2 Three questions before you respond
  3. 3 Map your own room
  4. 4 Scenario — the angry parent
  5. 5 Scenario — the torn test
  6. 6 Scenario — fight at break
  7. 7 After the conflict
  8. 8 The challenge
  9. 9 What to take with you

Your certificate

Pass the challenge and it arrives straight away as a PDF. Add it to your CV or LinkedIn, and anyone can check it's real.

Certificate of completion

Your name here

has completed the MicroQuest

Conflict in Your Classroom — Working Through Real Scenarios

LCA-2026-••••••••

Verify at skillsyms.com/verify

Informal learning, not an accredited qualification.

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The whole Teacher Safety in Practice path → All Teaching & Assessment MicroQuests → Browse all 134 →

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Conflict in Your Classroom — Working Through Real Scenarios: questions

How long does Conflict in Your Classroom — Working Through Real Scenarios take?
About 14 minutes: 9 short lessons, 2 quick checks and a 5-question final challenge. Your progress is saved after every step, so you can stop and carry on later.
How much does Conflict in Your Classroom — Working Through Real Scenarios cost?
It is free. There is no card to enter, and you still get a certificate when you pass.
What do I need to pass?
4 out of 5 on the final challenge (80%). The quick checks along the way help you learn and do not count towards your mark.
Is the certificate accredited?
No. A MicroQuest is informal learning. Your certificate proves you completed it and has a number and QR code anyone can verify, but it is not an accredited qualification or SETA/QCTO credits, and it says so.
Can I do it on my phone?
Yes. Tap Start to learn in your phone’s browser, or send QUEST SACE-PW-09-COPING-WITH-CONFLICT to 076 263 6000 on WhatsApp. It is the same MicroQuest and the same certificate either way.

Conflict in Your Classroom — Working Through Real Scenarios

Free · 14 min · certificate

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